CREW MANAGEMENT SERVICES
PRE-CREWING SERVICES
• Process the accreditation of principals and their vessels with the Philippine Overseas Employment Agency (POEA) under the Department of Migrant Workers (DMW).
• Registration of CBAs and wage scales with POEA
SELECTION & RECRUITMENT
• Interview and screen seafarers for open positions
• Collect, organize, and provide crew information for principals’ reference
• Setup introduction of crew to principals
PLANNING & PREPARATION
• Flagstate and Visa Processing
• Pre-Employment Medical Exam (PEME)
• Monitoring, updating, and verification of crew documents (Passport, STCW certificates, Vaccinations etc.)
• Facilitate crew training onsite or online
JOINING & DISPATCHING
• Conduct pre-embarkation briefings with departing crew
• Issuance of working clothes and uniforms
• Coordinate with vessel, agent, and client
ALLOTMENTS, CREW & FAMILY RELATIONS, LEGAL
• Allotment and benefits processing
• Develop and maintain relationship with crew
• Assistance to crew’s family
• Repatriation Services
• P&I and claims arrangements
• Complaints handling
BUSINESS INTELLIGENCE
• Provide information about the crewing landscape in the Philippines
• Updates from relevant government agencies
• Crew and industry sentiments
• Other relevant information