
Lydia Mar Manila (LMM) has received its ISO 9001-2015 certification from Bureau Veritas!
In today’s competitive business landscape, organizations strive for excellence, efficiency, and customer satisfaction. To achieve these goals, companies like LMM turn to ISO, which stands for the International Organization for Standardization. You may have noticed the “ISO-certified” label in many maritime and shipping companies. And as someone who uses the services of a managing agency, such as being a seafarer, you might wonder how ISO benefits you.
Don’t worry, we’re here to explain! In this short article, we’ll discuss the benefits of ISO to you, the customer, in a way that’s easy to understand.
Improves Quality Management
ISO standards, such as ISO 9001-2015, focus on quality management systems. They provide guidelines and rules that industry leaders agree should be followed when making or offering goods and services.
What does this mean for consumers (or crew) dealing with ISO 9001-2015 certified companies? It means that you can trust that the services you’re getting have been produced to a standard that experts have deemed sufficient to protect you, the consumer. In simpler terms, it’s like a guarantee that the service you’re availing of meets a level of quality set by knowledgeable professionals.
Enhances Credibility and Trust
ISO certifications have global recognition, giving businesses a valuable edge in the market. When a company holds an ISO certification, it demonstrates their dedication to meeting internationally accepted standards for quality, safety, and environmental management.
Well-known brands usually offer a certain level of quality, but if you are limited to choosing a lesser known organization to work with, it’s worth it to ask for an ISO certification. The ISO certificate serves as international validation that, to a certain extent, the company––regardless of its size or popularity––can match the standards set by their larger global competitors. In other words, the ISO certification acts as evidence that the company is capable of delivering quality that’s at par with big names in the industry
Creates Continuous Improvement
ISO standards improve processes and remove inefficiencies. How is this possible? It requires companies to take corrective actions to prevent recurring problems. It also promotes preventive measures to avoid future issues. ISO helps businesses enhance their performance by continuously striving for improvement.
When you work with an ISO 9001-2015 certified business like Lydia Mar Manila, you can trust that their services will keep getting better. However, it’s important to understand that even certified companies can make mistakes. During such instances, the organization ensures that the mistake is recorded, analyzed, and corrected to prevent it from ever happening again.
Ensures Compliance with Regulatory Requirements
ISO standards require companies to follow industry-specific regulations. Getting an ISO certification adds another layer of consumer protection by confirming that the company complies with government laws, rules, and regulations. While it’s wise to always double check for yourself that the company has the necessary permits and licenses, an ISO certification serves as a basic indicator that the business is compliant with government regulations.
ISO certifications offer long-lasting benefits. It enhances quality management and credibility, and also streamlines processes while ensuring regulatory compliance. ISO standards provide a solid foundation for business to become excellent on a worldwide scale. As an ISO-certified company, Lydia Mar Manila looks forward to serving you better, and improving our services for years to come. Want to learn more about us? Read our history or browse the rest of LMM’s website.